Privacy Policy NPR77 – Your Personal Data Protection

Welcome to the npr77 Privacy Policy. This document explains in detail how npr77 ("us", "Platform" or "NPR77") collects, uses, processes, stores and protects your personal information when you use our website at npr77.onl and all services related to it.

We understand that entrusting personal information to any online platform requires a high level of confidence. That is why NPR77 treats your privacy protection not merely as a legal obligation, but as a moral responsibility to every member who has trusted our platform.

This Privacy Policy is prepared in accordance with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia and complies with internationally recognized data protection principles. By using NPR77's services, you agree to the terms set out in this policy.

NPR77 collects various categories of information depending on how you interact with our platform. The following is a detailed table of the data types we collect:

NPR77 does not collect sensitive information such as biometric data, medical records, religious beliefs, or political views unless required by applicable law.

NPR77 collects personal information through several key channels:

• Account Registration: When you complete the registration form, you directly provide us with your identity and contact information.
• KYC (Know Your Customer) Process: During identity verification, you upload a copy of a valid identification document for legal compliance purposes.
• Financial Transactions: Every time you make a deposit or withdrawal, our system automatically records the necessary transaction details.
• Platform Usage: Our cookie and analytics technology automatically collects technical and behavioural data when you browse our website.
• Support Interactions: When you contact the NPR77 support team, conversations are recorded for training and service improvement purposes.
• Referral Program: If you participate in a referral program, we receive basic information about the new member you referred.

NPR77 only uses your personal data for lawful and transparent purposes. We will not use your information for any other purpose without first obtaining your additional consent.

The primary purposes for using your data:

1. Account Management: To create, verify, and maintain your account, and to process all financial transactions accurately and securely.
2. Legal Compliance: To fulfill our obligations under PDPA 2010, anti-money laundering (AML) laws, and Know Your Customer (KYC) regulations.
3. Platform Security: To detect, investigate, and prevent fraud, multi-account use, money laundering, and activities that violate our Terms and Conditions.
4. Customer Support: To provide accurate, prompt, and effective assistance whenever you contact the NPR77 support team.
5. Service Improvement: To analyze usage patterns in aggregate form to improve the interface, platform performance, and your gaming experience.
6. Service Communications: To send important notifications regarding your account, transactions, changes to terms, and security information.
7. Marketing (with consent): To send promotional information, bonus offers, and platform updates if you have opted in to receive such communications.

You can opt out of receiving marketing communications at any time by updating your preferences in your account settings or by contacting our support team.

NPR77 does not sell your personal data to any third party for marketing or commercial purposes. However, in certain situations, we may need to share your information with selected parties who help us deliver our services.

Third parties that may receive your data:

• Payment Providers: Financial institutions and e-wallet providers that process your deposit and withdrawal transactions, subject to their own privacy policies.
• Game Providers: Gaming software companies that provide slots, table games, and Live Casino on our platform — they receive the minimum technical data required for game operations.
• Analytics Services: Analytics tools that help us understand platform usage patterns in the form of aggregated, non-individually identifiable data.
• Authorities: Law enforcement agencies, courts, or regulatory bodies when required by law or a valid court order.

NPR77 continuously invests in robust cybersecurity infrastructure to protect your personal data from unauthorized access, breaches, alteration, or destruction. The following are the key security measures we have implemented:

• Data Encryption: All data in transit is protected by 256-bit SSL/TLS encryption. Data stored in our databases is also encrypted using AES-256 encryption algorithms.
• Two-Factor Authentication (2FA): NPR77 supports 2FA for all member accounts to add an extra layer of protection against unauthorized access.
• 24/7 Monitoring: Our automated security monitoring system operates around the clock to detect and alert on any suspicious activity in real time.
• Internal Access Control: Only authorized personnel with legitimate business needs may access member personal data, and all access is logged and audited on a regular basis.
• Penetration Testing: NPR77 conducts regular security tests, including penetration testing by independent security experts, to identify and address any system vulnerabilities.
• Data Backup: Your data is automatically backed up to redundant data centres at separate locations to ensure service continuity and disaster recovery.

While we take all reasonable precautions, no online system can guarantee absolute security at all times. We encourage you to take personal security measures as well, such as using a strong, unique password and never sharing your login credentials.

NPR77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

• Essential Cookies: Required for core platform operations such as maintaining your login session, remembering language preferences, and ensuring financial transactions are processed securely. These cookies cannot be disabled.
• Performance Cookies: To collect information about how you use our website in aggregated, anonymized form to help us improve platform performance and usability.
• Functional Cookies: To allow the platform to remember your preferences and settings — such as screen resolution, favorite games, and display preferences — for a more personalized experience.
• Analytics Cookies: Used by trusted third-party analytics tools to understand traffic patterns and user behaviour for continuous improvement purposes.

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal information held by npr77:

To exercise any of the above rights, contact the npr77 support team via live chat or email. We will process your request within 14 working days and may require identity verification before responding.

NPR77 retains your personal data for as long as your account is active or as long as needed to deliver the services you use. Once an account is closed, we retain data for the period required by law and legitimate business needs.

Once the designated retention period has ended, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

The npr77 platform may contain links to game provider websites or business partner sites. This Privacy Policy applies only to the npr77 website at npr77.onl and does not cover the privacy practices of those third-party websites.

We encourage you to read the privacy policy of every website you visit. NPR77 is not responsible for the privacy practices or content of third-party websites linked from our platform.

NPR77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements in how we protect your data.

You will be notified of any significant amendments through:

• A prominent notice on the NPR77 website homepage for at least 14 days before the amendment takes effect.
• Notification email sent to the address registered to your account.
• In-platform notification upon your next login.

Your continued use of the npr77 platform after the effective date of any amendments constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before they take effect.

If you have any questions, concerns, or requests regarding this Privacy Policy or how npr77 handles your personal data, do not hesitate to contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week — the fastest way to get an immediate response on any privacy-related issue.
• Privacy Email: [email protected] — for written inquiries requiring documentation or detailed responses.
• Support Email: [email protected] — for general inquiries related to your account and services.

We are committed to responding to all privacy-related inquiries within 3 working days. For requests requiring identity verification or thorough investigation, the process may take up to 14 working days.